Effective Date: March 8, 2025

This Acceptable Use Policy (“Policy”) outlines the acceptable and prohibited uses of the products, services, and technologies (“Products”) provided by Inspired Life Health Centre Inc. (“Inspired Life,” “we,” “our,” “us”) under any ongoing agreement. This Policy is designed to protect us, our customers, and the general internet community from unethical, irresponsible, and illegal activity.

Customers found engaging in activities prohibited by this Policy may be subject to service suspension, account termination, and, in extreme cases, may be reported to relevant authorities.

1. Fair Use

Our Products are offered under the assumption of "business as usual" usage, as outlined in our offer schedule. Excessive or abnormal use may lead to additional charges or restricted capacity.

We are opposed to all forms of abuse, discrimination, rights infringement, and/or actions that harm or disadvantage any group, individual, or resource. We expect our customers and their users (“end-users”) to engage with our Products responsibly and ethically.

2. Customer Accountability

Customers are responsible for their own actions and for the actions of anyone using our Products with the customer's permission. This includes anyone using our Products without authorization due to the customer's failure to implement reasonable security measures.

Customers must ensure that their end-users comply with this Policy. Any complaints about customer or end-user actions will be forwarded to the nominated contact for the relevant account.

If a customer or their end-users violate this Policy, we reserve the right to terminate any associated Products or the account itself and to take any remedial or preventative actions deemed appropriate without notice. No credit will be provided for service interruptions resulting from violations of this Policy.

3. Prohibited Activities

A. Health and Medical Data Misuse

• Customers must not use our Products to share, store, or transmit sensitive health information outside of authorized and compliant channels, particularly related to the Alcat Test results.

• Misrepresentation of Inspired Life or Cell Science Systems in providing medical advice or diagnosis is strictly prohibited.

• Customers must not imply that Inspired Life offers medical treatment, diagnoses, or therapeutic services.

B. Copyright Infringement and Unauthorized Material

Our Products must not be used to transmit, distribute, or store material that:

• Violates any applicable law or regulation.

• Infringes on copyright, trademark, trade secret, or other intellectual property rights.

• Is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

Customers are solely responsible for obtaining legal permissions for any content input, uploaded, or published through our Products.

C. SPAM and Unauthorized Communication

Our Products must not be used to send unsolicited bulk or commercial messages (“spam”) in violation of Canadian Anti-Spam Legislation (CASL) or other applicable laws.

• All communications must be based on “confirmed opt-in” consent.

• Email or phone number lists purchased from third parties are prohibited for use on our Products.

• Customers must comply with our Privacy Policy regarding the use of personal information in communications.

D. Unethical, Exploitative, and Malicious Activity

Our Products must not be used to:

• Advertise, transmit, or promote software, programs, products, or services intended to violate this Policy or other service providers’ policies.

• Engage in hacking, cracking, or unauthorized access of any resources.Introduce viruses, malware, or malicious code into our systems.

• Conduct harassment, hate speech, or any activity that threatens, abuses, or discriminates against any group or individual.

Examples of unethical activities include:

• Avoiding payment for services (fraud).

• Unauthorized access or alteration of information about our customers or end-users.

• Publishing or transmitting content that incites violence, depicts violent acts, or threatens health and safety.

• Violating consumer protection laws.Breaching privacy rights of individuals.

E. Unauthorized Use of Inspired Life Property

Impersonating Inspired Life, claiming a significant business relationship, or misrepresenting ownership of Inspired Life’s property for fraudulent gain is strictly prohibited.

4. Compliance with Health and Data Protection Laws

• All use of our Products must comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant health data protection regulations.

• Customers must not misuse health-related data obtained through the Alcat Test or share it without explicit consent and proper authorization.

5. Enforcement and Reporting

Inspired Life reserves the right to:

• Monitor the use of our Products to ensure compliance with this Policy.Take immediate action, including suspension or termination of services, if violations are detected.

• Report illegal activities to relevant authorities when required by law.

Customers who believe they have been unfairly targeted or have questions about this Policy may contact us at [email protected].

6. Policy Changes

We reserve the right to modify this Policy at any time by publishing the revised version on our website. The revised version will become effective on:

• The date the customer uses our Products after publication, or

•30 days after the revised version is published on our website.

7. Contact Information

For any questions or concerns regarding this Acceptable Use Policy, please contact:

Inspired Life Health Centre Inc.
Email: [email protected]